After your purchase on THEHANDMAKER.com, the PayPal will send a Payment Acknowledgement to your registered email address detailing the grand total amount, total number of products you have ordered, unit price and quantity of each product, our merchant name (THEHANDMAKER.com) and invoice number as well as your remarks. THE HANDMAKER will send an Order Acknowledgement to you acknowledges your successful completion of payment.

Please note that the Order Acknowledgement issued by THE HANDMAKER is not an order confirmation released by THEHANDMAKER.com. The Order Confirmation, which confirms our acceptance of your order, will be sent to you on the date your order is dispatched.

Important Note:

While we list out the principal material(s) and color(s) of the product(s) as best as we can, the material information provided is informed by the suppliers and/or the source of the products. THE HANDMAKER will not be responsible for any incorrect/ missing material information. If any irritation occurs, you should stop using the product and consult with your doctor immediately. We do not provide any refund or return & exchange for all unhealthful situations.Non-acceptance of an order may be a result of one of the followings:

• the product you ordered is being out of stock;
• our inability to obtain authorization for payment or a problem receiving your payment;
• the identification of a pricing or product description error;
• your failing to meet the eligibility to order criteria as set out in the Terms & Conditions.

Important Note:

If there is any problem with your order, you will be contacted by us as soon as possible. THE HANDMAKER reserves the right to reject or decline any purchase by you at any time. In case your order is being rejected, payment of this particular order will be refunded to your original payment account through the PayPal.