We will treat all your personal information as confidential (although we reserve the right to disclose it in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable protection softwares and consumer legislation from time to time in place.

We confirm that any personal information which you provide to us and any user information, from which we can identify you, are held in accordance with the registration we have with the Personal Data (Privacy) Ordinance. We use your information only for the following purposes:

• processing your orders, including dispatch, payment, refund and return & exchange;
• to prevent or detect fraud or abuses of our website;
• to enable third parties to carry out technical, logistical or other functions on our behalf;
• for statistical or survey purposes to personalize and improve this website and its services to you;
• to serve website content and advertisements to you;
• to administer this website;
• if you consent, to notify you of products or special offers that may be of interest to you.

When you create a user account while ordering online, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, email, mobile apps, SMS, MMS, fax or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under any relevant statutes, codes or regulations including the Personal Data (Privacy) Ordinance of Hong Kong.

In the event that you do not wish to be contacted for the above purposes, you may unsubscribe directly from our communications on the unsubscribe link provided to you in any email we send or you can contact us via email by providing us your user account, your name, and telephone number for verification.

You also agree that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user account information, we are entitled do so.

Please visit the FAQs section for more questions relating to privacy.